[exochris]

I decided with the purchase of my new '08 Sky Redline I wanted to keep it cleaner than my last car, so I ended up getting a membership at a Waterway car wash here in Denver. It's a full service car wash where it runs through what appears to be a relatively gentle autowash then a bunch of young employees dry it with towels and vacuum it out. I get a weekly wash & vac (sometimes twice a week depending on the weather) free with gas.

I didn't notice until someone pointed it out, now it's driving me absolutely insane and am somewhat furious -but the car is COVERED in swirls now. They don't use microfiber towels and I felt one and they're not even as soft as the ones I use at home for the shower. The towels they use don't always appear that clean either.

Anyway, it is really bugging me, because now my three week old car is covered in swirl marks and its shine is reduced.

A couple of questions:
What can I do about the existing swirl marks? Is there something I can put on it or take it somewhere they can restore the original scratch free shine? Does it need to be recoated or something? I think my dealership (Saturn of Aurora) has a detailing center, should I take it to them and see what they can do?

Any suggestions on where to take it from now on to get it cleaned? Unfortunately I live at an apartment, otherwise I would just clean it myself in my driveway with microfiber if I had a house.

Can they be held accountable for (mildly) ruining the finish? This is really aggravating! I guess I feel I trusted them to wash my car professionally and with the best quality possible, and now it's getting all scratched up! Maybe I'm overreacting though. :P

Also, I might add, the shiny parts inside the car have little swirl scratches too; like the center dash area, the radio face, etc. I see them every time I look at the car now and am extremely disappointed and furious that I didn't know this was happening and didn't know it would happen.

Any suggestions would be greatly appreciated.

Thanks a lot!