[Celt03]

Hi everyone - I just got home from a full day of running.

Took the Sky to the dealer. The service manager decided that it would NOT be a good idea for the detailer to be there (DUH!). They have a different manager than they had last fall & this one seems to be way more cooperative.
He agreed that the whole thing was thier fault and promised that they would correct the situation.

I let him know that I am very particular about my vehicles and that I am beyond picky about my Sky's care. So he made a phone call to bring in someone from one of thier other "upper-end" dealerships and stated to them that this was going to be at minimun a full-day job and that it was beyond the expertise of "our guy".

They understand that they are getting one shot to fix this mess to my satisfaction - after that, my detailer will get it for which they will have the honor of writing the check - & they were also informed that any damage to the custom pinstriping will be repaired by my pinstriper and also paid for by them. And they agreed to every single bit of it.

The funny part was after they agreed to all that, they then offered to give me a ride home but I quickly informed them that I had things to do and needed a car and that it better not be an Ion, so they decided they needed to pay for a rental car - which started out to be an "Aveo" but ended up as a '08 Ford Escape after I fussed about it (again).

We will see how things go from here ... so stay tuned.