Just wanted to share this with the community, and just vent a bit.
I ordered a Trifecta tune through DDMWorks last month -- on May 20th. I even called them (DDMWorks) before ordering, as I had some questions.
The DDMWorks person that I talked to warned me that "Its been taking a little longer than usual to get the emailed tune files. Its usually 2 days, but I'd expect something closer to a week lately. Lots of people getting their cars out for the summer, etc."
OK, not a big deal.
I got the cable from DDMWorks and Trifecta in just 2 days. But since then, nothing. I've talked to DDMWorks a couple of times on the phone, and a couple of times by email. They then call Trifecta, and Trifecta tells them I'm still in the queue.
But its 4 weeks now, and no file, and no email at all from Trifecta themselves.
Just really frustrating. I was really looking forward to trying out the car after the tune, and at this point, I'm really worried about how long the review of the tune data is going to take.
If you're going to order a tune, be prepared to wait.
I ordered a Trifecta tune through DDMWorks last month -- on May 20th. I even called them (DDMWorks) before ordering, as I had some questions.
The DDMWorks person that I talked to warned me that "Its been taking a little longer than usual to get the emailed tune files. Its usually 2 days, but I'd expect something closer to a week lately. Lots of people getting their cars out for the summer, etc."
OK, not a big deal.
I got the cable from DDMWorks and Trifecta in just 2 days. But since then, nothing. I've talked to DDMWorks a couple of times on the phone, and a couple of times by email. They then call Trifecta, and Trifecta tells them I'm still in the queue.
But its 4 weeks now, and no file, and no email at all from Trifecta themselves.
Just really frustrating. I was really looking forward to trying out the car after the tune, and at this point, I'm really worried about how long the review of the tune data is going to take.
If you're going to order a tune, be prepared to wait.