Phone Calling GM Market Service

Adam.Barb · 06-12-2007, 03:50 PM

Info Below Very Important for new buyers

snaponbob · 06-12-2007, 04:00 PM

Uhhhhhhhhhhh, never heard of GM Market Service. What is it, how did you find it, and what is their phone number?

Adam.Barb · 06-12-2007, 04:07 PM

GM Market Service researches your Order #'s and tells you the status on your order!

1) Call Saturn Cooperation 1-800-553-6000
2) Press 3 for Customer Assistance
3) Press 0 for operator
4) The operator will answer, tell she/he to transfer you to The GM Market Service.
If she/he ask why, tell her you were informed to call the GM Market Service for them to research your order # and tell you the status on your 2008 or 2007 Sky order.

zeb247 · 06-12-2007, 04:09 PM

you car shouldnt take three weeks to get to you when they ship it. you live in va. also i thought it only took day or two make a car. aak deluke.

Adam.Barb · 06-12-2007, 04:19 PM

Finally found the Direct # 1-800-501-2682

Here is the Direct Number for the GM Saturn Market Service.
They can only research Sky's that have been ordered.
Make sure you have your Order # and they are more than happen to research it.

Just simply ask,
May you please research my Sky I purchased?
I have my order # will that better assist you?

zeb247 · 06-12-2007, 04:25 PM

did sje give you an event code

keiffer6 · 06-12-2007, 04:31 PM

Glad to see they gave you some usefull information. I called Saturn Customer Service once before to ask about my order. I was having no luck getting a straight answer from the dealer so I called Saturn. They told me to see the delaer. They had no ability to check orders at all. Never did they offer to patch me through to someone that could track my order.

oh well.

On a side note, I am not sure why you called to get the information if you aren't going to believe what they tell you.

snaponbob · 06-12-2007, 04:49 PM

Quote:

Originally Posted by Adam.Barb

But I orderd a 2008 R/L, thats why i'm suprised she only said 3 weeks.
I think that is super short... And i'm super excited!
I'm just glad i'm not one of those people who had wait 1 year and 1/2 to get theres!

You may want to call back to whomever you spoke with to verify what she actually said. If I am not mistaken, 2008 Skys go into production in the last week of June. If your order has been scheduled this soon than your dealership should have that information as well. You might want to double check.

keiffer6 · 06-12-2007, 04:53 PM

Quote:

Originally Posted by snaponbob

You may want to call back to whomever you spoke with to verify what she actually said. If I am not mistaken, 2008 Skys go into production in the last week of June. If your order has been scheduled this soon than your dealership should have that information as well. You might want to double check.

snaponbob,

Actually production started this week for 2008's.

snaponbob · 06-12-2007, 05:07 PM

Quote:

Originally Posted by keiffer6

snaponbob,

Actually production started this week for 2008's.

Oh. As they said on Saturday Night Live MANY moons ago ---- "Never mind".

keiffer6 · 06-12-2007, 05:13 PM

Quote:

Originally Posted by snaponbob

Oh. As they said on Saturday Night Live MANY moons ago ---- "Never mind".

No problem.

I just can't believe that no one else has ever mentioned this avenue of checking order status. In all of my reading I have never heard of GM Market Service.

Adam.Barb · 06-12-2007, 05:31 PM

__________________

Adam.Barb · 06-12-2007, 05:33 PM

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Adam.Barb · 06-12-2007, 05:34 PM

__________________

keiffer6 · 06-12-2007, 05:37 PM

Quote:

Originally Posted by Adam.Barb

& plus this is the 3rd time I have called GM Market Service to confirm! I wouldn't be joking about this!

I don't think it will change from minute to minute.

Quote:

Originally Posted by Adam.Barb

Try it out, it works...

Each time you called did you go through the Saturn customer assistance number or have you found a direct number to the GM Market Service?

keiffer6 · 06-12-2007, 05:39 PM

Quote:

Originally Posted by Adam.Barb

What's "SJE" ?

Pretty sure he meant "she".

Adam.Barb · 06-12-2007, 05:47 PM

__________________

Adam.Barb · 06-12-2007, 05:51 PM

__________________

Graysky · 06-12-2007, 07:24 PM

Quote:

Originally Posted by Adam.Barb

Nope did not find a direct number
always called custmer assistance then transfered to GM Market Service

That's a great find for those who are waiting and have their order numbers. Please start a thread so all can see. Congrats you're going to have a great time with this car

Devicespy · 06-17-2007, 09:30 AM

Can you post the process, like, the phone number and then what you actually said to get to GM Market Services?

Thanks
DS

Adam.Barb · 06-17-2007, 03:45 PM

__________________

06-12-2007, 03:50 PM	#1 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	Phone Calling GM Market Service Info Below Very Important for new buyers __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:44 PM. Reason: GM Market Service researches your Order #'s and tells you the status on your order!

06-12-2007, 04:00 PM	#2 (permalink)
snaponbob First 2000 Sr. Member Join Date: Jun 2006 Location: Lee's Summit, Mo. Posts: 1,240 My Photos: (0)	Uhhhhhhhhhhh, never heard of GM Market Service. What is it, how did you find it, and what is their phone number? __________________ Redline (pre-halt), Pearl, Black/Red, complete option list except auto, owner installed lock buttons, painted calipers, Solo Performance 3" single cat-back, Koni S/A's, Kurt hitch, OZ's, 295/30 Hoosiers for Solo's

06-12-2007, 04:07 PM	#3 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	GM Market Service researches your Order #'s and tells you the status on your order! 1) Call Saturn Cooperation 1-800-553-6000 2) Press 3 for Customer Assistance 3) Press 0 for operator 4) The operator will answer, tell she/he to transfer you to The GM Market Service. If she/he ask why, tell her you were informed to call the GM Market Service for them to research your order # and tell you the status on your 2008 or 2007 Sky order. __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:46 PM. Reason: GM Market Service researches your Order #'s and tells you the status on your order!

06-12-2007, 04:09 PM	#4 (permalink)
zeb247 Senior Member Join Date: Apr 2007 Location: wilmington, de. Posts: 106 My Photos: (0)	you car shouldnt take three weeks to get to you when they ship it. you live in va. also i thought it only took day or two make a car. aak deluke. __________________ If you hit it, it will break. 5000 IT'S IN!!!

06-12-2007, 04:19 PM	#5 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	Finally found the Direct # 1-800-501-2682 Here is the Direct Number for the GM Saturn Market Service. They can only research Sky's that have been ordered. Make sure you have your Order # and they are more than happen to research it. Just simply ask, May you please research my Sky I purchased? I have my order # will that better assist you? __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:47 PM. Reason: GM Market Service researches your Order #'s and tells you the status on your order!

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06-12-2007, 04:25 PM	#6 (permalink)
zeb247 Senior Member Join Date: Apr 2007 Location: wilmington, de. Posts: 106 My Photos: (0)	did sje give you an event code __________________ If you hit it, it will break. 5000 IT'S IN!!!

06-12-2007, 04:31 PM	#7 (permalink)
keiffer6 Senior Member Join Date: Mar 2007 Location: Little Rock, AR Posts: 343 My Photos: (0)	Glad to see they gave you some usefull information. I called Saturn Customer Service once before to ask about my order. I was having no luck getting a straight answer from the dealer so I called Saturn. They told me to see the delaer. They had no ability to check orders at all. Never did they offer to patch me through to someone that could track my order. oh well. On a side note, I am not sure why you called to get the information if you aren't going to believe what they tell you.

06-12-2007, 05:31 PM	#12 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:51 PM.

06-12-2007, 05:33 PM	#13 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:52 PM.

06-12-2007, 05:34 PM	#14 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:52 PM.

06-12-2007, 05:47 PM	#17 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:49 PM.

06-12-2007, 05:51 PM	#18 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:49 PM.

06-17-2007, 09:30 AM	#20 (permalink)
Devicespy Senior Member Join Date: May 2007 Posts: 126 My Photos: (0)	Can you post the process, like, the phone number and then what you actually said to get to GM Market Services? Thanks DS

06-17-2007, 03:45 PM	#21 (permalink)
Adam.Barb Senior Member Join Date: Apr 2007 Location: Woodobridge, VA Posts: 183 My Photos: (0)	__________________ __________________ 05/04/07- Ordered 08 SKY R/L 05/04/07- KZMCS5 06/11/07- Produced 06/12/07- 3800 06/26/07- Delivered to Dealership This is as far as I got the dealer would not finance me due to low credit plus I could not find a co signer! Last edited by Adam.Barb : 06-19-2007 at 12:50 PM.

06-17-2007, 10:14 PM	#22 (permalink)
Adam.Barb Senior Member