Red Line arrived w/o paperwork

[Way2Fast]

My dealer called to tell me that my Red Line was delivered yesterday and is ready for pickup. I was going to go get it tomorrow (Tuesday, Sept 12) I made plans to have a friend drive me to south Florida early in the AM. Tonight the dealer calls and tells me the title and paperwork did not arrive with the vehicle and they can not release my car until it does. He said it could take 2 weeks. Does this sound reasonable? I surely don't want my car sitting at the dealers, and possibly being used as a showroom model, until it can be released to me. Has anyone experienced this problem before?

Richard

[Ernest]

No there is a two week delay on paperwork, however my delear is letting me take delivery because I have got insurance for it and could pay for it in cash if something happened.

[DARZSKY]

....MURPHY'S LAW stikes again.
How about asking your dealer to have the paperwork FedX?? That's if they can actually find it. Good luck!
I agree with you, I'd make sure to tell the dealer not to put your car in the showroom on display for everyone to sit in.....remind him that it's SOLD!

Geez we're like parents protecting their young

[Spag]

Originally Posted by Way2Fast

My dealer called to tell me that my Red Line was delivered yesterday and is ready for pickup. I was going to go get it tomorrow (Tuesday, Sept 12) I made plans to have a friend drive me to south Florida early in the AM. Tonight the dealer calls and tells me the title and paperwork did not arrive with the vehicle and they can not release my car until it does. He said it could take 2 weeks. Does this sound reasonable? I surely don't want my car sitting at the dealers, and possibly being used as a showroom model, until it can be released to me. Has anyone experienced this problem before?

Richard

Call your dealer and tell them that you don't want your car to be displayed or open for people to get into, if that is the case...

There have been a few threads in the past about cars showing up without paperwork. I didn't follow them all, so I don't remember how long everyone waited - but if you search I'm sure you can get a good idea of what timeframes people have experienced in the past.

Good luck!! You are almost there!!

[IslandHopper]

The dealer could have it over the next couple of days. This is where some dealer TRICKS come out!! IMHO he could be BSing you so he can keep it for display purposes to drum up business. Be on GUARD and TRUST no one. Not the salesperson, not the GM, nobody!!! As I say, when it hits the dealer it is yours. Let them prep it, take a picture of it, and you get in and get out of there. If no paperwork shows up, I would want to be compensated for everyday it didn't show. If he's going to get me, then I'm going to get them!!!

[IslandHopper]

See since you're out-of-town, he thinks he'll call you next Monday and say "Come and get it" This way he gets to show it for the weekend. If you have a friend down there, have them go over and play games with him and check it out. 450 Saturn dealers, and from this forum and the stories on it you have about a 50/50 to 60/40 chance this is a con job. IMHO of course!!!

[Pitcom]

Originally Posted by IslandHopper

The dealer could have it over the next couple of days. This is where some dealer TRICKS come out!! IMHO he could be BSing you so he can keep it for display purposes to drum up business. Be on GUARD and TRUST no one. Not the salesperson, not the GM, nobody!!! As I say, when it hits the dealer it is yours. Let them prep it, take a picture of it, and you get in and get out of there. If no paperwork shows up, I would want to be compensated for everyday it didn't show. If he's going to get me, then I'm going to get them!!!

There is a REAL delay on the invoices for redlines and gxp's as well.

[chilipepperred777]

I think I would have to strangle someone if my car was in and I couldn't take it... When we went to the dealers to see someone's sky there were fingerprints all over it and people were opening and closing the top. Best wishes and I hope they find your paperwork soon

[deluke]

Originally Posted by Ernest

No there is a two week delay on paperwork, however my delear is letting me take delivery because I have got insurance for it and could pay for it in cash if something happened.

Ernest, I'm told if something happens to the car your insurance company won't pay for it. Even if they say they will over the phone. So double check on it because untill the paper work comes in you don't own the car neither does your dealership. And you can't insure something you don't own.

I believe what your dealer is saying is correct. I think anyone who is driving their Red Line's and don't have the invoice yet would be surprized if something were to happen. And the car really isn't covered.

Now I'm not in the insurance buisness but maybe someone who is can confirm.

[IslandHopper]

Originally Posted by chilipepperred777

I think I would have to strangle someone if my car was in and I couldn't take it... When we went to the dealers to see someone's sky there were fingerprints all over it and people were opening and closing the top. Best wishes and I hope they find your paperwork soon

WAY2FAST--You see what I mean?? Customers and some salespersons don't know the proper way to open and close the trunk lid. When mine came in, I had red ropes put around it so no fingerprints and also no baby carriage scars, or wheelchair dents. Check all gaps between hood, doors and trunk lid. Don't just get in and drive, note everything!!!

[Way2Fast]

The dealer assured me that my Red Line would not be on the showroom floor while I'm waiting on the paperwork. I'd like to check if they are BSing me but since I live in Melbourne and the dealer is in south Florida, it's a little hard to do. Is there anyone on this forum who lives close to Saturn of Vera in Pembroke Pines FL. who could possibly check it out for me? They are located on University Dr. My RL is Silver Pearl with black/red interior.

I loose my appetite when I think of how many times the doors, hood and trunk will be opened and closed by careless onlookers if it is on the showroom floor.

thanks,
Richard

[usmc]

Originally Posted by Way2Fast

The dealer assured me that my Red Line would not be on the showroom floor while I'm waiting on the paperwork. I'd like to check if they are BSing me but since I live in Melbourne and the dealer is in south Florida, it's a little hard to do. Is there anyone on this forum who lives close to Saturn of Vera in Pembroke Pines FL. who could possibly check it out for me? They are located on University Dr. My RL is Silver Pearl with black/red interior.

I loose my appetite when I think of how many times the doors, hood and trunk will be opened and closed by careless onlookers if it is on the showroom floor.

thanks,
Richard

I went over there for ya and it wasn't on the showroom floor.. but..

I told them I knew they had one and that I wanted to see and drive it.

the sales guy throws me the keys and says "be careful"

let me tell you, your car screams... turbo is great! ( sorry about the taking 2 years off your tires, it does great donuts!)

and yes, the hood does still hit the door if closed with doors open (sorry about that too)
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. of course, this is a joke......... time for me to go..

[Barry]

Originally Posted by usmc

I went over there for ya and it wasn't on the showroom floor.. but..

I told them I knew they had one and that I wanted to see and drive it.

the sales guy throws me the keys and says "be careful"

let me tell you, your car screams... turbo is great! ( sorry about the taking 2 years off your tires, it does great donuts!)

and yes, the hood does still hit the door if closed with doors open (sorry about that too
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. of course, this is a joke......... time for me to go..

GOOD ONE

[sky finance guy]

Originally Posted by Way2Fast

My dealer called to tell me that my Red Line was delivered yesterday and is ready for pickup. I was going to go get it tomorrow (Tuesday, Sept 12) I made plans to have a friend drive me to south Florida early in the AM. Tonight the dealer calls and tells me the title and paperwork did not arrive with the vehicle and they can not release my car until it does. He said it could take 2 weeks. Does this sound reasonable? I surely don't want my car sitting at the dealers, and possibly being used as a showroom model, until it can be released to me. Has anyone experienced this problem before?

Richard

That's BS. All you need to deliver a vehicle is the vin number.

[IslandHopper]

WAY2FAST ------GO GET YOUR CAR TODAY, TONIGHT PLEASE

[deluke]

Originally Posted by DARZSKY

....MURPHY'S LAW stikes again.
How about asking your dealer to have the paperwork FedX?? That's if they can actually find it. Good luck!
I agree with you, I'd make sure to tell the dealer not to put your car in the showroom on display for everyone to sit in.....remind him that it's SOLD!

Geez we're like parents protecting their young

They don't have to fed ex it. They could pull it right off the computer once it's invoiced.

[deluke]

Originally Posted by sky finance guy

That's BS. All you need to deliver a vehicle is the vin number.

By the way alot if invoices went out today.

[Way2Fast]

Originally Posted by deluke

They don't have to fed ex it. They could pull it right off the computer once it's invoiced.

The dealer just told me that the mfg issued title form has to be the original document. It can not be faxed or a computer printout. Some stated require it to be notorized (FL is not one of them)

Richard

[Way2Fast]

Originally Posted by deluke

You don't get the title for 4/5 months in Ct. That comes from Motor vehicle not GM.

I know the title comes from the MV Dept. I meant to say the Vehicle MSO. That is what the dealer needs to sell the car..correct? I just got off the phone with Saturn Corporation and I was told that the dealer has a Support Line that can only be used by them (dealers) They can call and have the paperwork sent overnight. Having this information, I called the dealer again. They told me they are working on it but it might take 10 days to get the paperwork....someone appears to be lying !!

Richard

[deluke]

Originally Posted by Way2Fast

The dealer just told me that the mfg issued title form has to be the original document. It can not be faxed or a computer printout. Some stated require it to be notorized (FL is not one of them)

Richard

DBC

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I just found a post on the Solstice Forum from Birdliver and his dealer had to call the DBC ( Dealer Buiness center ) and he got the correct info. So have your Dealership call the DBC.

Here is the post reguarding hic GXP with no invoice:

No, I took posession this morning with no window sticker. The car is legally registered. The invoice is cut and window sticker and C of O will follow (My state allows temp. registration and 10 days to produce these documents), per the Dealer Center, the Rep, The Dealer, The Gen. Manager, etc. They verified insurance and financing and registration and officially released the car to me. I took delivery, It's at my house, the story is over. Whew! Bird's goin driving! At this point I'd appreciate a little more well wishing and a little less focus on technicalities. I don't want to hear why anyone thinks this is not legal or a done deal, Please!, Thank you!