So then basically your comment is irrelevant… absolutely no help what so ever. That’s one of the reasons I stopped actively participating on this forum. One member calling another nuts, another calling another asinine, one saying they have stupid ideas with regard to their Sky, another telling someone their questions are dumb, another telling people to look it up and stop wasting the member’s time, and yet, you know, we’re all kinda part of the same family here.
Most of what you have mentioned here I've addressed and cleaned up over the last year or so. I don't think this comment falls into that category though. No, it wasn't helpful but a forum supports and allows such commentary. I don't agree with the commentary but more on this in a moment...
You absolutely miss the point of my message. If you let something go for 2 years without a resolution one way or the other, you deserve to be ignored. If it were me, I would have raised holy hell after a couple of weeks if I hadn't gotten my refund. I also would have put my credit card company on notice almost immediately, even before returning the merchandise. When you fail to look out for yourself first and foremost, you lose.
No one in this position "deserves" to be ignored. Different people handle things differently. More importantly, knowing this vendor on a more personal basis, I know he does not want to have things like this happen. I'm not going to get into the whole backstory or make excuses for something like this happening, but having talked to him I know he's not happy about it. I agree and have told SkyPilot and the OP as much that there should have been more follow up on both sides here and this would not have drug on this long but to say they deserve it isn't quite fair either.
Of course..u r talking about Skybabys husband...and no one here knows who skybaby is except us Ole Timers...
Now I'm old. uhg. LOL Like I didn't know that already.
Not that it matters, but the way it was written was not like a potato potato thing... I was something more like i bought it from the vendors distributor in Fl. Hey I got no skin in the game, just don't want people to think we know who it was based on some sketchy hints and deleted posts.
Our vendors are small companies. Our market and the business they cater to are what is referred to as a "cottage industry". It's a small niche market. Some of the vendors are larger than others but none, to my knowledge, sell to distributors. Distributors and Venders are not the same and the term distributor shouldn't apply to our venders.
However, I racked up the use of the term "distributor" to the writers misunderstanding of the word and it's application in relation to our specific market rather than believe we have distributors AND vendors.
For those wonder what the hell I'm blabbering about, here is the deal. Vendors are those who provide a product. Vendor can be any company/individual along the sales chain who sells an item to someone else in the chain. So a distributor who sells to a retail shop can be that retail shop's vendor. A manufacturer who sells direct to the end customer can be that customer's vendor.
A distributor, on the other hand, is a very specific position in the chain. A distributor does not produce anything...with very few exceptions. A distributor is a middle man that is usually in place when retail stores deal with larger manufacturers who have a minimum order quantity on their products. A distributor will buy a product from a manufacturer with a minimum order quantity (or without but in larger quantities that allow them to re-sell the items at a price where they make money but is less than if their customer were to order the smaller quantity direct from the manufacturer) then turn around and sell...or distribute...that product to their customers without the minimum order requirement.
For instance, I worked for a company that produced Radio Controlled (RC) cars. For one kit, we had a minimum order of 300 kits. Now a hobby shop would probably only carry 1-5 (5 ONLY if it was a very popular and fast selling kit) of any one kit per month. So for a hobby shop to go through 300 kits would take years. Thus, hobby shops would buy their smaller quantities from a distributor who would buy the bulk from us.
NONE of our vendors work that way. None move that many parts for our platforms that would justify having a minimum order amount. Many of our vendors, like Norm's, build our products on an "as ordered" basis...meaning they don't make it until you order it. This is one reason why they are so expensive and can have back orders.
This is also...bringing this back around to the original post...why things like this problem can occur more easily with our vendors. The smaller vendors (and this vendor is a smaller one) have less people working for them. The smaller the staff, the more each staff member is doing and the more likely they are to miss certain details. That's what has happened here. Exacerbate that with the lack of follow up on the OP's part and here we are about a year and a half later with the problem still persisting.
Now I know many of you understand this in principle but I've written this for those who, like Davhamm mentioned, might run across this and think there are more links in our supply chain than there really is. For us, we have Manufacturers/Retailers (You get a DDM intercooler and DDM is a manufacturer and retailer...you get a set of 60# injectors from DDM and they are a retailer) and Customers. That's it.