Keep in mind that Saturn has only recently become a division of GM rather than a wholy separate company - part of which means that the Saturn dealers have had to switch over to GMs computer systems and some may still be learning how to use them and get the info you are looking for.melissa26 said:Our dealers are claiming they do not have access to when our car was shipped, vin numbers. They said it was already invoiced 3 weeks ago. But still no car.:banghead: We live in north carolina. Any thoughts?
Melissa.... Hope this helps, when we needed help we called Pontiac customer support, here is the number for Saturn's Customer Service Support...melissa26 said:Our dealers are claiming they do not have access to when our car was shipped, vin numbers. They said it was already invoiced 3 weeks ago. But still no car.:banghead: We live in north carolina. Any thoughts?
I tried that yesterday and the guy told me that because so many customers have called that they are not allowed to take these type of calls anymoredeluke said:Melissa.... Hope this helps, when we needed help we called Pontiac customer support, here is the number for Saturn's Customer Service Support...
Try calling Saturn customer support, you'll need your VOM order number.
1-800-553-6000
They are open Monday thru Friday.
Be nice and ask them for your vin Number and if your car has been shipped, and any other info the have. Explain to them your dealer can't give you any answer's.
They did that with the Solstice also, but it depends on who you get on the phone. If you talk real nice and sound so discourage the nice one's will still look it up for you. They alway's did for me and other Solstice owners. The nice one's not all !Phil said:I tried that yesterday and the guy told me that because so many customers have called that they are not allowed to take these type of calls anymore
Guess i'll have to wait until monday and call again:
melissa26 said:thanks for your help deluke, I will try that.::thumbs: