While I have heard of Ford refusing to cover some of the 3.5L Twin Turbo Ecoboost motors I cannot find another manufacturer that states this. I called a Chevy, GMC, Honda and Hyundai dealer today and spoke to their service managers. I also spoke to a couple of Master Tech's. Not one of them ever heard of the manufacturer not covering a turbo or motor due to cleaning the intake valves using the CRC Intake Valve cleaner. I also called CRC and spoke to a technical engineer who was very knowledgeable in regards to the workings of the GDI motor and has one in her car. She stated that this product has been thoroughly tested and has been sold worldwide for years. Other than stating your opinion to never use any chemical or solvent to clean the air intake valves of a GDI motor neither you or RTE have offered any credible information to support your statements.
First of all, I never stated CRC was unacceptable. I said everything was unacceptable....LOL. I made a general statement that you shouldn't use anything. I deal with Hyundai, Kia, MB, GM, Toyota and JLR. I am in dealership's service departments 40 weeks a year all over the country. I can tell you for a fact, that a Hyundai dealer I was at 6 months ago declined a turbo replacement due to a fuel induction cleaning (FIC)...
I'm quoting these for one reason, Hyundai is KNOWN for being real azzhats when it comes to warranting engine service work. The fact a Hyundai dealer declined a warranty on a turbo because the customer did a FIC is pretty meaningless for me and I'll tell you why. My GF owns a Hyundai Veloster Turbo and it's pretty tricked out. I've done the work on it and I have gotten rather involved in the Veloster and KDM (Korean Domestic Market) world as a result. We have seen Hyundai deny engine warranty claims for the following reasons:Warranty claims are subjective. I have seen a warranty claim for a motor where it looked like the customer beat the crap out of the car and never maintained it. Then the warranty company approved a short block replacement.
- Not using an OEM oil filter
- Not using OEM brand oil even though oil used met OEM criteria
- Having an aftermarket exhaust
- Having a K&N air filter
- Having aftermarket wheels
- Having a carbon fiber hood
- Having considerable amounts of dirt and mud on the underside of the car.
This though is very true. I can see other manufacturers following suit if for no other reason than it gives them one more cause to save money by denying warranty coverage AND making them more money by forcing the consumer to come to the dealership to perform a service like valve deposit cleaning. If you detect I'm a little jaded towards steale...uhhhh...dealerships, you'd be right.So just a dumb question.... If Ford has an issue with this....what makes you think others won't eventually?
I don't think anyone is really personally attacking one anther but I do believe both you guys are taking it a little personal. It sounds like you BOTH have extensive experience in this and obviously very different perspectives on the issue. I encourage you two to continue to debate both sides of this but admonish you to review your posts once write them and strive to remove any emotionally based statements before you hit that Submit Reply button. I think both of your insights into this are very valuable and would hate to lose the good information and knowledge you may be able to share because this got personal.First off, I have NO clue what your problem is. I never attacked you or the product you’re pushing. I said don’t use anything. And you have done nothing but attack me.
Thanks guys. Now back to a logical debate...