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I had the same issue on our 2008 when we bought it in 2020. The fix was to remove the screws holding the cowl around the cap, then opening up the trunk and pulling the carpet. Next unscrew the access panel above the gas tank, loosen the filler neck clamp at the gas tank and then slide back the filler neck the 1/4” or so. You may need to twist it while you slide it back. Retighten the clamp and then reverse steps for everything else any you’re good to go. No idea why this happens, but that was the fix for me.
If they would have placed the filler tube clamp screw head facing down instead of up, it would have been much easier.
 
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