A lot of posts have been put up that GM can do nothing against dealers for abusing customers with surcharges over the MSRP. My father was with Ford for years and he said at one point he was paying 3.00 a piece for spark plugs. Being a kid I said let me sell them to you I can get them for .59 a piece. The first words out of his mouth were we would lose the franchise if we did not buy from Ford. Thats part of the deal of being a franchise you are subject to very stringent controls. If GM or rather Saturn wanted to exert there authority they could, but they choose not to. It is the same as a cop on the side of the road, with radar 60-70-80-90-100mph. The cop may sit there a while but eventually he will rein in the speed by putting on the lights, and ticketing someone. If Saturn Corp gets enough complaints they will pull on the reins. We have a golden opportunity with this forum to launch a letter-e-mail campaign to Saturn to let them know we don't like it. If corporate complaint letters follow the same course of political letters, 1 letter represents hundreds of peoples opinions. We all right letters maybe Saturn will come down harder.