OUCH!!!!!
I am very disappointed to hear that. Really. I mean, in my world of business, I create a huge liability to my company and lose my integrity and credibility if I provide mis-information about my product. If someone were to ask me a question as a tour guide and I didn't know the answer, I would simply let them know I didn't know and would have to get back to them. But even more so, to not know my products of my tour AND be wrong about the information is just downright unacceptable. That's her primary job, is to "inform" or "teach" people about the products Saturn offers.
As for wondering about the people that build the cars... I wouldn't compare the two. I am going to give Saturn the benefit of the doubt. They have people reading these posts, I promise you this. I am familiar with a company that works with Saturn that keeps an eye on us, our concerns, our suggestions and our praises. The folks that work in the factories probably (and I don't know, really) work on assembly lines - like we've all seen. These guys are about building cars and that's far off from one tour chick that will probably get in trouble, unless we receive a response from someone with another side. Either way, chalk it up.
I am very disappointed to hear that. Really. I mean, in my world of business, I create a huge liability to my company and lose my integrity and credibility if I provide mis-information about my product. If someone were to ask me a question as a tour guide and I didn't know the answer, I would simply let them know I didn't know and would have to get back to them. But even more so, to not know my products of my tour AND be wrong about the information is just downright unacceptable. That's her primary job, is to "inform" or "teach" people about the products Saturn offers.
As for wondering about the people that build the cars... I wouldn't compare the two. I am going to give Saturn the benefit of the doubt. They have people reading these posts, I promise you this. I am familiar with a company that works with Saturn that keeps an eye on us, our concerns, our suggestions and our praises. The folks that work in the factories probably (and I don't know, really) work on assembly lines - like we've all seen. These guys are about building cars and that's far off from one tour chick that will probably get in trouble, unless we receive a response from someone with another side. Either way, chalk it up.
