Reading between the lines:
In no place does it say "softer". It says "enhanced". Let us use this as a clue and ask ourselves a question:
Is it possible to "enhance" the ride without sacrificing handling? This is a different question than "is it possible to make a car ride softer without sacrificing handling?".
What does "enhanced" mean, really? Many times it can mean that if you can get a car to ride with a more "solid" feel, it will actually feel better, but ride harder - yet the handling is untouched, if not improved. It doesn't automatically mean "smoother" or "softer".
There are occasions where, if you are TOO hard, softening the ride will actually help grip, thereby softening ride = improved handling.
There are many other parts to this as well - changing the compression and rebound damping, or the low or hi-speed damping to a different balance will change how the ride is percieved, while, again, not really affecting handling. Again, sometimes, the handling can be made better.
Tuning shocks at first blush seems easy, but remember:
there are three basic parts to a shock curve (low speed, high speed, and the transitional point) for digressive shocks (most monotube shocks are this type). These zones exist for compression and rebound independently. The damping must be balanced for the spring rate and the weight of the car at that end/corner, so you have specific dampers for the front and rear of the car. Also, altering springs and/or helper/secondary rate springs and bump stops (aka jounce bumpers) require more tuning to make sure the damping matches the changes in rate for most ride events.
WHEW! I guess that's why they pay engineers to do this stuff :lol:
Seldom are things like this black and white. You can even get changes by altering the non-linear parts of the ride curve - by using a different helper spring, or adding rebound springs in the shocks, or if you don't have a helper spring (which I don't believe the SKY has) a different jounce bumper - either longer or shorter or with a different contour or density (assuming it's made of urethane) can also affect ride.
I haven't even mentioned bushing changes, which can cause noticeable changes in ride (either harder or softer) while improving or degrading handling - depending on what you make hard or soft.
Just some food for thought.