This isn't fair!!!

1358 Views 13 Replies 7 Participants Last post by YellowSky, May 20, 2006

nscrbug

Discussion Starter · May 19, 2006

I just found out on the Solstice forum that Pontiac has a Solstice "Hotline" that you can call to check on the status of your Solstice using your order number!

Now how come WE don't have that luxury?!? All we get is an 800 customer service number that won't give out order information. :banghead:

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Rick Tinley Park

· #2 · May 19, 2006

nscrbug said:
I just found out on the Solstice forum that Pontiac has a Solstice "Hotline" that you can call to check on the status of your Solstice using your order number! Now how come WE don't have that luxury?!? All we get is an 800 customer service number that won't give out order information. :banghead:

{Evil thought...}
Since the Sol and the SKY are essentially the same -- call the Sol hotline w/your order number and see if you get any info!

:cheers:

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barb

· #3 · May 19, 2006

did you call them???

nscrbug said:
I just found out on the Solstice forum that Pontiac has a Solstice "Hotline" that you can call to check on the status of your Solstice using your order number! Now how come WE don't have that luxury?!? All we get is an 800 customer service number that won't give out order information. :banghead:

Did you take Rick's advice and call them with your order no???????what is the soltice forum address? and the hotline number...i will try and call myself..Linda, have you found out anything new on the status of your car?

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nscrbug

Discussion Starter · #4 · May 19, 2006

barb said:
Did you take Rick's advice and call them with your order no???????what is the soltice forum address? and the hotline number...i will try and call myself..Linda, have you found out anything new on the status of your car?

Barb...no I haven't tried calling yet.

But here is the link to the thread on the Sol forum with the number.

http://www.solsticeforum.com/forum/showthread.php?t=16879

Found out that I'm at code 3400 as of yesterday. :willy:

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barb

· #5 · May 19, 2006 (Edited)

Happy!!!

congratulations, your're getting closer, really close.........I did stop by my dealer day before yesterday...same, stuck at 3000...the car before me has a tpw of 6/3 her order no is ggr594 about 150 difference....however, we are the only 2.... they have not had any more images at my dealership since then ... he did let me look at the screen while he looked up my info, both mine and the car before me was there on the screen...and said he talked to another sales manger in Louisiana that had two of his customers at 3000 for about 2 months and without changing their event codes went from 3000 to 4200 on line 1 day, and actually delivered the very next day.......when they looked it up on line delivery day the same info was still there as 3000, 4200... I have been comparing Order Numbers and event codes.....none of it makes sense.....some higher numbers being delivered or built, some lower numbers not passing 3000 event code.. as far as i know there are only 3 on this forum with April images.....or at least let it be known here.......I try and tell myself be patient!!! just now my salesman called, (he calls me everyday) and the same info 3000!!!!!!!!!!

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skywulf

· #6 · May 19, 2006

My dealer has not had any images in two months. I am next on the list to just get an order. I have been calling around and other dealers are reporting wildly varying tales about imaging. I just wish someone would get the story straight.

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barb

· #7 · May 19, 2006

images

skywulf said:
My dealer has not had any images in two months. I am next on the list to just get an order. I have been calling around and other dealers are reporting wildly varying tales about imaging. I just wish someone would get the story straight.

my salesman also told me that they are telling people who have orders (not imaged yet) it might be as long as 7 months...........the plant goes on vacation the week of July 4, maybe they are holding out for new images to try and get all those already imaged completed........it's wishful thinking on my part and only a guess...........have you tried any of the larger dealerships in your area? you might have better luck or try one close out of state...I did in the beginning.....but their list was even longer....

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skywulf

· #8 · May 19, 2006

When did you actually put down a deposit? I put mine down in mid March.

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barb

· #9 · May 19, 2006

skywulf said:
When did you actually put down a deposit? I put mine down in mid March.

i put my deposit down on march 5, my image wasn't until april 11 and went 3000 april 17 and been there since...........the first image at our dealership, not counting the demo which is now driven by the sales manager only, was on march 8 and that was qwack's...he received his on april 20 i think, and the next car delivered at our dealership was about 1 week later....now we have two imaged, an order before me with a tpw of 6/3 they just received about 10 days ago, and mine with no tpw..we imaged about 10 days apart....

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07 Chili Pepper

· #10 · May 19, 2006

I put my deposit down on Feb. 1, 2005and received delivery on Mar. 29, 2006. And you're thinking your wait is long????:nopity:

I was number one on the list and now I'm number 5 on the list for a Redline. Of course I'm in no hurry since my Chili Pepper Red Sky is doing just fine in the meantime.

Hang in there! Once it gets here you'll forget all about the wait.

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Spag

· #11 · May 19, 2006

barb said:
i put my deposit down on march 5, my image wasn't until april 11 and went 3000 april 17 and been there since...........

I put money down in January and have not imaged yet... consider yourself lucky!:thumbs:

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skywulf

· #12 · May 20, 2006

Spag said:
I put money down in January and have not imaged yet... consider yourself lucky!:thumbs:

Wow, I feel badly for whining at all. I will cross my fingers for all of us! My saleslady is great, it isn't her fault her boss is off half the time, and I can wait, but I would have managed this better if I were queen of the universe. From a marketing standpoint, I would have had waiting Sky customers in for videos information wouldn't be at a premium, it would flow, we'd have plant tours, or some other fun gatherings to enhance the feeling of having ordered something special. Just a thought. If Saturn wanted to create a halo, their marketing department could have done a better job especially after having failed to manage the excitement level for Solstice. Just a missed opp is all.

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barb

· #13 · May 20, 2006

hang in there!

there will come a day when you will be imaged.....there again, it will take some time for the process to evolve........i wish i could tell you that after you get imaged it gets easier.......then the long wait......

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YellowSky

· #14 · May 20, 2006

i imaged in april as well and my TPW is 6-5

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